One of the missions of K – Embroidery is to bring the best quality of Vietnamese embroidery and smoke products to customers – “Quality is King”.

Therefore, we are committed to ensuring the best product quality and are always ready to support customers when they encounter problems and difficulties

For products that K – Embroidery gets directly from suppliers, will be responsible for testing from seeds, factories, and care. After that, the product will be carefully packed, boxed, and shipped by K – Embroidery. Besides, we guarantee the delivery time as well as product quality.

  • With products by K – Embroidery as an intermediary – the seller’s representative (the seller takes the product from the manufacturer) is responsible for keeping, selling, packing, and shipping goods according to the customer’s requirements.
  • We have a clear product return policy. Any product you have problems with when you receive the goods, your feedback will be supported by customer care staff free 24/24.
  • As soon as customers receive the products or have used our products within 15 days, we will support them and keep in touch regularly for timely support.
  • Customers who have questions about product quality, as well as want support, can directly contact K – Embroi at phone number: +84 85 555 5961 or email: info@k-embroidery.com
  • When the company has a preferential policy, we will give priority to sending it to you immediately via personal email.
  • In the process of using our products to meet the needs of customers and bring benefits to both parties. We hope that K – Embroidery and you can become partners and close friends!