Warranty

One of the missions of K – Embroidery is to bring the best quality of Vietnamese embroidery and smoke products to customers – “Quality is King”.

Therefore, we are committed to ensuring the best product quality and are always ready to support customers when they encounter problems and difficulties

For products that K – Embroidery gets directly from suppliers, will be responsible for testing from seeds, factories, and care. After that, the product will be carefully packed, boxed, and shipped by K – Embroidery. Besides, we guarantee the delivery time as well as product quality.

With products by K – Embroidery as an intermediary – the seller’s representative (the seller takes the product from the manufacturer) is responsible for keeping, selling, packing, and shipping goods according to the customer’s requirements.
We have a clear product return policy. Any product you have problems with when you receive the goods, your feedback will be supported by customer care staff free 24/24.
As soon as customers receive the products or have used our products within 15 days, we will support them and keep in touch regularly for timely support.
Customers who have questions about product quality, as well as want support, can directly contact K – Embroi at phone number: +84 85 555 5961 or email: info@k-embroidery.com
When the company has a preferential policy, we will give priority to sending it to you immediately via personal email.
In the process of using our products to meet the needs of customers and bring benefits to both parties. We hope that K – Embroidery and you can become partners and close friends!